Landlord Helpline Coordinator

Job location: Belfast

Salary: See other info

Hours: 26

Worktime: Monday - Friday, 9.30am -2.30pm

Closing date: 11/03/2022

Employer: Housing Rights

Business: Housing Charity

Address: 1st Flr The Skainos Ctr

Belfast

Postcode: BT4 1AF

Telephone: 028 90245640

Email: recruitment@housingrights.org.uk

Website: www.housingrights.org.uk

Job Duties: We are currently seeking applicants for the post of Landlord Helpline Coordinator on a part-time basis.The successful applicant will have responsibility to co-ordinate the effective and efficient day to day operation of the Landlord Advice Helpline, and assist in the provision of specialist, comprehensive, holistic advice and support to registered Landlords, prospective Landlords and relevant agencies.

Qualifications / Experience: Essential criteria for this post includes but is not limited to: A good standard of education with strong skills in numeracy & literacy; at least 1 years full-time (or equivalent part-time) experience, obtained within the last 3 years, of providing money/debt advice and housing advice to the public; At least 1 years full-time (or equivalent part-time) demonstrated experience, obtained within the last 3 years, of working in a customer/client focused environment as part of a team; and experience of using IT, Microsoft Office, databases and telephony systems and administrative procedures in a customer focused environment.

Application Method: A detailed job description, person specification and application form can be found at: https://www.housingrights.org.uk/job-volunteering-opportunities

Employer Ref: LHC0222

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Other Information: Housing Rights gratefully acknowledges the financial support of the Department for Communities towards this post.£28,706 - £29,307 per annum (pro rata)