Northern Ireland Jobs

Job location: Lurgan

Salary: £21,589 - £23,836 per annum

Hours: 37.5

Worktime: 9:00am - 5:00pm to be confirmed

Closing date: 18/02/2022

Employer: PIPS Hope and Support

Business: Community Development

Address: 50 Mill Street

Newry

Postcode: BT34 1AG

Telephone: 02830 266195

Email: counselling@pipshopeandsupport.org

Website: www.pipsnewryandmourne.org

Job Duties: The main priority of this position is to work as part of the Counselling team and manage client referrals into PIPS Hope & Support. The majority of referral's come by telephone so there is a requirement to answer calls in a timely manner while eliciting pertinent screening information and accurately recording client information into the Salesforce and CORE database. This includes completing Initial Assessments, booking of appointments or referring/sign posting onto other services. There must be clear and accurate documentation that reflects information provided during the referral and screening process.

Qualifications / Experience: Third level qualifications or equivalent qualification in business administration. Applicants with a lower-level qualification who have equivalent experience will be considered.School leaving qualification (GCSE or equivalent) in Maths and English language or able to demonstrate equivalent competence.Experience working in an employed or voluntary environment where a diverse range of callers and visitors are received.Excellent communication skills are essential to ensure clients are appropriate for the service. Able to communicate and explain procedures and issues in a clear, concise way to a diverse range of people.Own car and or means of transport daily.IT (MS Outlook, Word, Excel, and internet).Counselling Diploma.ASIST, SAFETALK, Mental Health First Aid training, STORM training.Experience of collaborating with vulnerable people.This is a busy office working environment, it is therefore essential to possess the ability to prioritise on multitask.

Application Method: Please send completed employer application form (available via www.jobcentreonline.com) to the employer (see employer details).