Northern Ireland Jobs

Job location: Derry/Londonderry

Salary: To be confirmed.

Hours: 36

Worktime: To be confirmed.

Closing date: 28/01/2022

Employer: BHP Alarms Limited

Business: Alarm Installing

Address: 20 Balliniska Road

Londonderry

Postcode: BT48 0LY

Telephone: 028 71262757

Email: jonathan@bhpalarms.com

Website: www.bhpalarms.com

Job Duties: The successful candidate will be working in a Secure NSI accredited environment within our ARC. You will be required to monitor various types of alarms, including but not limited to: Intruder, PA, Fire and CCTV. Predominantly, this role is telephone based and you should have the ability to provide excellent customer service in a call centre environment. The ideal candidate will have the ability to solve problematic situations, good listening skills and patience, offering customers assurance and clarity.Main Duties: Processing Incoming telephone calls, liaising with customers, clients and Security Companies.Handling and management of high priority alarms.Helpdesk Desk support to our clients and engineers.Updating and reporting on clients recorded information.

Qualifications / Experience: Full training will be provided, together with on-going relevant training. However experience in the following would be an advantageous:IT experienced and confident in the use of Microsoft Office suite, sending emails, accurate data input.Good clear telephone voice and helpful telephone manner.Ability to listen.Self-motivated, willingness to learn and good work ethics i.e. punctual, reliable, team member.Ability to manage internal and external relationships.The ideal candidate will have a valid CCTV SIA licence or be willing to attend a three day course to obtain the SIA CCTV qualification (Company Funded).

Application Method: Please email CV to: jonathan@bhpalarms.com to apply.