Northern Ireland Jobs

Job location: Belfast

Salary: £9.50 to £9.87 per hour.

Hours: 20

Worktime: Rota basis, to be confirmed.

Closing date: 21/01/2022

Employer: Hillhead Family Practice

Business: GP Surgery

Address: 33 Stewartstown Road

Belfast

Postcode: BT11 9FZ

Telephone: 028 90286800

Email: david.fowler.z00114@gp.hscni.net

Website: http://www.hillheadfamilypractice.co.uk

Job Duties: Responsible for opening the premises and securing the premises at night. Responsibility for greeting and dealing with patients courteously, both in person and on the telephone.Operating and maintaining practice computerised appointment system.Responsibility for recording and preparing requests for prescriptions.Operation of telephone and dealing with telephone enquires which includes recording messages ensuring relevant GP or member of staff receives these.Opening mail and distributing to appropriate doctors and staff. Operating, updating and maintaining the practice electronic filing system. Processing inbound hospital letters. Allocating workload to GP's accordingly. Making appointments for patients for review. Assist with the recall, sending recall letters and contacting patients by telephone as required.Provision of cover for other staff as required (including holidays and sickness).

Qualifications / Experience: Essential Criteria:4 years' reception/customer service experience within a customer service environment.GCSE English & Maths (Grade A-C or equivalent).Experience of using computer systems.Ability to work under pressure. Be flexible to work additional hours to meet the needs of the surgery.Desirable Criteria:Previous experience within a healthcare environment.Previous experience of GP clinical systems.Have an understanding of medical terminology and the role of a Medical Receptionist.

Application Method: Please complete an employer application form available via www.jobcentreonline.com to apply. Application forms to be returned to the employer (see employer details).

Employer ref: 01/22.