Tour Director

Job location: Cookstown- Moneymore

Salary: To be confirmed.

Hours: No guaranteed hours

Worktime: Seasonal as and when required .

Closing date: 31/01/2022

Employer: J and K Coaches

Business: Coach Hire

Address: 4 Coltrim Road

Moneymore

Postcode: BT45 7QG

Telephone: 028 86737776

Email: hr@jandkcoaches.com

Website: www.jandkcoaches.com

Job Duties: Welcome groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points.Assist holidaymakers with check-in and settle them into their accommodation.Communicate a range of information on itineraries and destinations.Inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop.Make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory.Respond to questions and offer help with any problems that arise.Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgentlyMake contact in advance with places to stay or visit to check details and arrangementsliaise with hotels, restaurants and other clientsprovide feedback after a tour as part of a debrief session.

Qualifications / Experience: A pleasant, outgoing and friendly manner with excellent people and verbal communication skillsThe ability to get on well with people of all ages and backgroundsA supportive, tactful and approachable mannerGood listening and questioning skillsExcellent planning and organisational skillsSelf-confidence and the ability to inspire confidence in othersGood health and physical fitness in order to cope with the demands of the job and the long working hoursThe capacity to make decisions quickly and change arrangements as requiredThe ability to work well under pressure and cope with emergenciesIndependenceA flexible approach to workEnergy, stamina and the enthusiasm to cope with different people's needs and demands over long, often irregular, working hoursHealth and safety awarenessAn interest in geography and historical sites.A first aid qualification is also useful.

Application Method: To apply please email your CV to hr@jandkcoaches.com