Customer Service Manager

Job location: Belfast - Westwood

Salary: Competitive, to be discussed.

Hours: 40

Worktime: Various shifts, to be confimed.

Closing date: 01/04/2022

Employer: B&M Retail Ltd

Business: Retail Company

Address: The Qube

Speke Liverpool

Postcode: L24 8RJ

Telephone: 0151 7285400

Website: www.bmstores.co.uk

Job Duties: As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.You will also:Drive a team to deliver personable, polite and prompt service in the checkout areaAct as a role model displaying exceptional service to our customersBe highly visible and approachable to customers and colleaguesCoach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout areaEnsure compliance of company stock control procedures within the appropriate timelinesEnsure company property, cash and stock are secure at all timesPlay a vital part in continuing to make our stores a fun place to work

Qualifications / Experience: Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great serviceIt is essential that applicants have the following:Experience of managing a small team, in a fast paced retail environmentStrong numerical and problem solving skillsA flexible approach and a 'can do' attitude'The ability to think on your feet

Application Method: Apply online https://jobs.bmstores.co.uk/vacancies/11613/customer-service-manager--belfast.html (Please copy and paste this link into your browser)

Ref 219-0322-24

Other Information: This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.Location: Westwood Shopping Centre