Call Advisor - Bank
- By JobCentre Online NI
- Wed 26 January 2022
- Updated on Sun 27 March 2022
Job location: Holywood
Salary: £9.63 per hour plus 15% shift allowance.
Hours: No guaranteed hours
Worktime: As and when required to cover 24/7 service.
Closing date: 08/02/2022
Employer: Radius Housing
Business: Housing Association
Address: 3 Redburn Square
Holywood
Postcode: BT18 9HZ
Telephone: 028 90397250
Email: recruitment@radiushousing.org
Website: www.radiushousing.org
Job Duties: The Call Advisor is the first point of contact when customers contact the Response Centre and must answer calls promptly and deal with calls effectively, ensuring all conversations are documented and customer files updated.
Qualifications / Experience: Minimum of one years relevant experience of front-line customer service.IT literate with extensive practical experience/use of Microsoft Office.Excellent telephone communication skills and written skills.Ability to plan and prioritise workload.
Application Method: Apply on line via the link www.radiushousing.org/careers (please copy and paste this link into your browser)
Ref FHA02907