Telephony Team Leader

Job location: Belfast - Telephone Exchange

Salary: £19,000 - £22,000 per annum

Hours: 37.5

Worktime: Rota 24/7

Closing date: 04/01/2022

Employer: Recruitment SSC on behalf of HSCNI

Business: Recruitment & Selection Services

Address: Longstone Hospital

Armagh

Postcode: BT61 7PR

Telephone: 028 95362998

Email: recruitment.ssc@hscni.net

Job Duties: Deal with complaints and resolve issues and conflict within the department.Facilitate staff meetings on a regular basis, participate in and attend meetings.Complete and verify staff time sheets and overtime adhering to deadlines within Payroll Services.

Qualifications / Experience: 4 GCSEs (Grade C / 4 or above to include English Language) and 2 years telephony experience.OrNVQ Level 2 in Administration and 2 years telephony experience.OrA minimum of four years experience in a telephony environment.Please visit www.jobs.hscni.net to see Job Description and Personnel Specification.

Application Method: Please apply via: https://jobs.hscni.net/ (please copy and paste this link into your browser) Employer Ref: 52812550