Junior Operations Coordinator

Job location: Antrim

Salary: 16/17 £4.62, 18/20yrs £6.56, 21/22yrs £8.36, 23/24yrs £8.91.

Hours: 25

Worktime: To be confirmed with employer.

Closing date: 15/03/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: ROBINSON SERVICES.Duties will include:To be first point of contact for employees for absence reporting and requesting.Maintain scheduling of all employees and portfolios to ensure 100% delivery of contractual and temporary hours.Keep database up to date including all joiners, leavers, absence etc.Resolving unplanned absences at short notice.Plan in holiday cover for all pre-booked absences within allowances.Issue all mobile operatives with work planned tasks 1 week in advance.Analyse absence trends and prompt managers.To develop and build credible customer relationships, ensuring professional management and delivery of services to our clients.Display a positive and professional image at all times.Production of timely and accurate reports.To be first point of contact for incoming customer calls, liaise with managers and resolve complaints.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Qualifications:5 GCSE Passes with minimum C Grade in English & Maths (or equivalent).Skills:IT literate - excellent working knowledge of Microsoft Office packages.Initiative at work and the ability to problem solve.Excellent planning and organisational skills to meet all deadlines.Highly developed written and verbal communication skills.Self-motivated and enthusiastic with a high degree of flexibility and willing to work occasional unsociable hours in line with site/business needs.Excellent Customer service communication skills.Competencies:Meets deadlines using time effectively & efficiently.Develops and maintains relationships with employees, peers & superiors.Thinks about the benefits to the customer when making decisions.Able to demonstrate good communication skills at all levels of management and employees.Ability to use own initiative and abide by policies and procedures.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 9072 6797.

Other Information: The employer is: ROBINSON SERVICES.Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.