Northern Ireland Jobs

Job location: Belfast

Salary: 16/17 £4.62, 18/20yrs £6.56, 21/22yrs £8.36, 23/24yrs £8.91.

Hours: 25

Worktime: Mon - Wed, 9am- 5pm, Thurs - 9am - 1pm.

Closing date: 15/03/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The Employer is: RELATE NORTHERN IRELAND. Work with other members of the Business Operations team to:Make contact with new clients referred to Relate NI through funded routes. Advise them of their referral, provide information and check their availability to access services.Update records on Counsel 360.Provide administrative support to Business Operations team.Make and receive telephone calls.Respond to queries and signpost to other services. Work as part of a team within the Relate NI Business Operations.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Educated to GCSE level including English Language.IT literacy including MS Office, particularly Word, Excel, and Outlook.Experience of using a customer service database.Communication skills: both face to face and using the telephone.Experience of dealing with customers in difficult situations.Enthusiasm for working to help change people's lives and opportunities.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807.

Other Information: The employer is: RELATE NORTHERN IRELAND. Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The opportunity may end before the closing date if requested by the employer.