Customer Service Advisor
- By JobCentre Online NI
- Tue 22 March 2022
- Updated on Sun 27 March 2022
Job location: Co. Antrim
Salary: £9.60 per hour.
Hours: 37
Worktime: Shift work.
Closing date: 19/04/2022
Employer: G4S
Business: Event Security
Address: 12 Heron View
Belfast
Postcode: BT3 9LN
Telephone: 087 00108376
Email: recruitmentni@uk.g4s.com
Website: www.g4s.com
Job Duties: For our Station Enquiry Assistants it is the care and attention you put into the little tasks that will make all the difference. You will be working as part of a diverse and dedicated team providing excellent standards of service in a busy, public facing office environment or welcome desk type set up. You will look forward to helping people with a wide variety of enquiries and supporting our customer with their needs.You do not need to have any security experience for some of our roles, although if you do this can be an advantage, we will be able to show you all you need to know. We also ensure that the team receive training before they start the job itself and we are committed to on-going skills development and learning so that you can progress your career within our team.
Qualifications / Experience: Excellent communication on a variety of levels as well as written and on the telephone. Administration skills to include IT skills (Email, Excel, Word and other bespoke systems).Problem solving and the ability to work with other colleagues to find the right help or solution. Good attention to detail on updating records as well as writing and reviewing reports.Ability to commute to and from places of work around the towns or cities that we are providing these work services from. The skills and commitment to be a real team player and can really make a difference. Flexibility with working schedules, as and when required.Ideal candidates will need to provide a 5 year career history and have unrestricted right to work in the UK as security screening for these positions will apply, however we can discuss this further prior to your interview.
Application Method: Copy and paste the following link into a web browser: https://careers.g4s.com/en/jobs/customer-service-advisor-county-antrim/79098