Northern Ireland Jobs

Job location: Antrim / Hybrid

Salary: £18,000 - £20,000 per annum

Hours: 35

Worktime: 9am-5pm Monday to Friday

Closing date: 28/03/2022

Employer: Legal Island

Business: Workplace Compliance Training

Address: 5 Steeple Road

Antrim

Postcode: BT41 1DN

Telephone: 028 94463888

Email: donna@legal-island.com

Website: www.Legal-Island.com

Job Duties: Act as the main point of contact for all subscribers, dealing with queries and ensuring first-class customer service.Produce reports for sales and usage analysis.Report monthly usage statistics from Google Analytics and subscription management software outlining popular articles, trends etc.Liaise with new and existing customers to facilitate subscription upgrades.Suggest improvements to the service, and work with 3rd party suppliers to implement improvements.Post content (provided by L&D department and 3rd party suppliers) Liaise with the finance team regarding subscription payments and subscriber hub access.For full list of duties go to: http://www.legal-island2008.com/CustomerServiceExecutiveHub.pdf

Qualifications / Experience: GCSE grade C or above in Maths and English.Proven proficiency in Microsoft Office applications including Word, PowerPoint, Excel and Outlook.For full person specification go to: http://www.legal-island2008.com/CustomerServiceExecutiveHub.pdf

Application Method: Please email CV to: Donna@legal-island.com or send via: www.jobcentreonline.com

Other Information: Location currently working remotely. For more information please go to: http://www.legal-island2008.com/2021Here'stheDeal.pdf