Customer Success Executive
- By JobCentre Online NI
- Wed 23 February 2022
- Updated on Sun 27 March 2022
Job location: Cookstown
Salary: £23,000 per annum.
Hours: 37.5
Worktime: 9am-5pm, days to be confirmed.
Closing date: 04/03/2022
Employer: Kurate International Ltd
Business: Wholesale
Address: Unit 6
Cookstown
Postcode: bt80 9lu
Telephone: 028 86767977
Email: chris@kurateinternational.com
Website: www.kurateinternational.com
Job Duties: Build strong relationships with our existing customers to promote retention and growth.Be the first port of call for our customers, and be available to answer any queries they may have.Using our business intelligence software identify declining customer sales and work to eliminate customer churn. Identify trends among successful customers and look to implement these with other customers.Identify lost business and work to bring customer business back to us.Complete weekly reports as required.Enter and complete orders on our stock management system.Aid with the development and improvement of our products by gathering feedback to identify recurring issues and addressing these with management.Work with sales agents to improve customer experience.
Qualifications / Experience: Experience working in a similar customer facing role is required.BenefitsCompetitive salaryGood working environmentLearning & career development opportunitiesPension Sales incentivesJewellery allowance
Application Method: To apply for this post, please email: chris@kurateinternational.com
Ref: CSE2022