Northern Ireland Jobs

Job location: Belfast

Salary: £9.50 per hour + Holiday Pay

Hours: 40

Worktime: Monday to Friday 9am - 5pm

Closing date: 18/03/2022

Employer: Industrial Temps - Belfast

Business: Recruitment Agency

Address: 87-91 Gt Victoria Street

Belfast

Postcode: BT2 7AG

Telephone: 028 90322511

Email: kinga.mcveigh@industrialtemps.com

Website: www.industrialtemps.com

Job Duties: To ensure every customer/consumer receives excellent customer service and contributes significantly to ensuring Diageo maintains its position as supplier of choice.To build customer/consumer relationships that maximise the value created in every Customer/Consumer interaction.Take personal ownership of all customer/consumer queries & issues and act as first point of escalation for resolution of customer queries.To build great business partnerships with supply, commercial, marketing, finance and quality colleagues.Achieve all customer service KPIs, SLAs, and targets.Accountable for own performance and understands the impact on team performance.

Qualifications / Experience: Essential:5 GCSE / O Levels (including Maths & English) or equivalent qualification.At least 6 months Customer Service Experience in a busy customer service role.Excellent spoken and written English.Some experience of Microsoft Office suite would be advantageous.Knowledge of SAP and SalesForce/CRM tools is a significant advantage.

Application Method: Please apply via: https://www.industrialtemps.com/en/jobs/93196

Other Information: For more information please call our Belfast office on 028 9032 2511