Northern Ireland Jobs

Job location: Belfast

Salary: £18,500 per annum.

Hours: 38

Worktime: Monday to Saturday, 8:30am to 5:30pm.

Closing date: 24/03/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: BNP PARIBAS PERSONAL FINANCE.The role of a customer contact colleague is taking responsibility for communicating with our customers & partners on a daily basis via all contact channels. Colleagues will be the first point of contact with our customers & partners and are expected to always positively reflect our brand and values whilst carrying out their role. Manage customer's accounts in accordance with regulatory requirements & internal policies.Manage, organise & update relevant data using various computer systems with accuracy.Communicate confidently, exercise excellent listening & written skills to resolve customer and partner queries by showing expert knowledge and taking ownership.Resolve problems at first point of contact where possible or escalate appropriately to ensure a satisfactory outcome.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Highly PC literate.Able to build a rapport with customers.Confident telephone manner.Self-motivated.A problem solver with good attention to detail.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 9072 6797.

Other Information: The Employer is: BNP PARIBAS PERSONAL FINANCE.Although this is a full time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.