Customer Service Advisor
- By JobCentre Online NI
- Fri 28 January 2022
- Updated on Sun 27 March 2022
Job location: Limavady
Salary: To be confirmed.
Hours: 40
Worktime: 9.00am - 6:00pm, days to be confirmed.
Closing date: 24/02/2022
Employer: Oakland Insurance
Business: Insurance Broker
Address: 16 Upper Main Street
Larne
Postcode: BT40 1SX
Telephone: 028 28279621
Email: kim@oaklandinsurance.co.uk
Website: .
Job Duties: To work within the customer services team responding to customer enquiries regarding new and existing policies in an appropriate manner.To administer renewals within service standards.To issue documentation within service standards.To support the firms goals by demonstrating excellent customer service skills.
Qualifications / Experience: GCSE or equivalent in Maths and English at Grade C or above.Has undertaken (or is willing to undertake) relevant customer service and insurance training.Good computer skills and knowledge of Microsoft Office, email and internet.Excellent telephone manner, customer service skills and the ability to work under pressure. Effective communication skills.Ability to gather and analyse information from the customer.Ability to identify and match the products available with customer requirements.Ability to identify and respond appropriately to an individual customer's level of understanding.Previous experience within the Insurance Industry would be desirable but not essential.
Application Method: Please complete an employer application form available via www.jobcentreonline.com Application forms to be returned to the employer (see employer details).