Lounge Team Leader

Job location: Belfast International Airport

Salary: £11.00 per hour

Hours: 40

Worktime: Between 5am and 9pm

Closing date: 04/02/2022

Employer: Mount Charles Group Ltd (HQ)

Business: Catering & Cleaning Contractors

Address: Annon House

Belfast

Postcode: BT7 3GG

Telephone: 028 90320070

Email: bia@mountcharles.com

Website: www.mountcharles.com

Job Duties: Plan, supervise, deliver and present the food, beverages and reception as per client specificationSupervise, guide and coach the assigned staff to ensure an efficient operation of the loungeInteract with customers by explaining the food and beverages on offerUnderstand guest needs and make recommendations to exceed guest expectationsManage a team of service, cleaning and kitchen staff as well as the other resources (i.e. employee working hours, staff training, stores management)Collaborate with the lounge team to deliver a superior product and services that delight all customers, and to ensure a smooth operationEnsuing all client and 3rd party paper work is completed acutely, on time and reconciled to allow for accurate billingDeputies for the Lounge Manager in their absence

Qualifications / Experience: Excellent customer service skills.Previous experience working in a hospitality or reception role.The ability to prioritise and have an eye for detail.Good communication skills - written and verbal.The ability to demonstrate great team work skills.The ability to follow instruction.Flexible with a positive, can-do attitude.

Application Method: Apply online

https://mountcharles.getgotjobs.co.uk/jobDetails/7109c898-298b-439d-971c-7adf10aa3f51

Emp ref: RF-135/22/01

Other Information: Hours: Part-time and full-time contracts available - core hours of work for the Causeway Lounge range between 05:00am and 21:00pm.Please note: AccessNI and relevant security checks will be carried out required.