Front of House Assistant
- By JobCentre Online NI
- Mon 31 January 2022
- Updated on Sun 27 March 2022
Job location: Omagh
Salary: £9.72 per hour.
Hours: 25
Worktime: To be confirmed with employer.
Closing date: 14/03/2022
Employer: JobStart Scheme
Business: Government Programme
Address: Design Centre
Belfast
Postcode: BT1 3BA
Telephone: 000 000000
Website: www.communities-ni.gov.uk
Job Duties: The employer is: NATIONAL MUSEUMS NI.To assist in the provision of an efficient and effective information giving, ticketing and retail sales service to the users of the museum in a range of areas including the visitor information centre, museum admission points and shops. To provide all visitors a high quality experience, a welcoming atmosphere and a high standard of customer care.Visitor Experience:To provide a warm and friendly welcome to visitors on arrival and exit.To work on an individual basis or as part of a team as required.Retail:Support the efficient day to day running of the shop including opening/closing procedures. To operate the EPOS system and provide an efficient and effective sales service to visitors.Reception and Admissions:To provide a front line welcome and information service to all museum visitors both in person and by phone.To deal with customer comments and concerns.You will be entitled to annual leave during this job opportunity.
Qualifications / Experience: Essential Shortlisting Criteria:Enthusiasm and a passion for delivering exceptional customer service to a wide and diverse range of people. Experience of working within a team, and as an individual within a team, demonstrating a high level of self-motivation. Availability to work flexible hours within a rota system including weekends, evenings and bank holidays.Desirable Shortlisting Criteria:Experience of utilising a computerised visitor admissions or computerised retail till system.Experience of working within a museum, heritage site or other visitor attraction.Have qualifications, skills or experience of particular use to the Museum e.g. foreign language(s), sign language.
Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 9072 6797.
Other Information: The employer is: NATIONAL MUSEUMS NI.Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.