Call Advisor - Bank

Job location: Holywood

Salary: £9.63 per hour plus 15% shift allowance.

Hours: No guaranteed hours

Worktime: As and when required to cover 24/7 service.

Closing date: 20/01/2022

Employer: Radius Housing

Business: Housing Association

Address: 3 Redburn Square

Holywood

Postcode: BT18 9HZ

Telephone: 028 90397250

Email: recruitment@radiushousing.org

Website: www.radiushousing.org

Job Duties: The Call Advisor is the first point of contact when customers contact the Response Centre and must answer calls promptly and deal with calls effectively, ensuring all conversations are documented and customer files updated.

Qualifications / Experience: Minimum of one years relevant experience of front-line customer service.IT literate with extensive practical experience/use of Microsoft Office.Excellent telephone communication skills and written skills.Ability to plan and prioritise workload.

Application Method: Please apply via: www.radiushousing.org/careers

Please copy and paste link into the address bar.

Ref: FHA02881