Northern Ireland Jobs

Job location: Belfast

Salary: £21,249 per annum

Hours: 37

Worktime: 07:45 - 20:00 (various shifts)

Closing date: 14/01/2022

Employer: HMRC

Business: HMRC

Address: 10 South Colande

London

Postcode: E14 4PU

Telephone: 0208 12345678

Job Duties: You will be the first point of contact for our customers, providing a first-rate service primarily by phone, also dealing with letter, email and webchat correspondence.You will deal with a range of different customer enquiries and questions, aiming to resolve these first time. No experience is necessary as we will fully train you. Our job is to support you while you support our customers.It is your enthusiasm, helpful manner and willingness to learn that we need. As this is mainly a telephony role, we would like you to feel comfortable chatting on the phone, writing up notes and be keen to help others.You'll join a friendly and welcoming team, who will help you reach your potential. This is a great role to start your career with us here at HMRC, giving you real opportunities to progress and develop your career with us or the wider Civil Service if you choose.

Qualifications / Experience: Great communication skills - both verbal and written.Dedication to providing a brilliant service for our customers.That you are comfortable handling different types of conversations at pace.Ability to provide information quickly and clearly.Can-do attitude and a real passion for supporting people.Ability in maths and that you can do basic calculations.

Application Method: Apply via Civil Service Jobs: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1763343 (please copy and paste this link into your browser)

Ref: 174181