Client Services Executive

Job location: Lisburn

Salary: 16-17 £4.62, 18-20 £6.56, 21-22 £8.36, 23+ £8.91 per hour

Hours: 37

Worktime: Monday to Friday 9am-5pm

Closing date: 28/01/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: ARMAAN RESALES LTD.Acting as the first point of contact for clients within your portfolio, you will be required to be knowledgeable about the products and services on offer, enabling you to advise clients accordingly and resolve any issues which may arise promptly and professionally. Your primary focus will be helping existing customers in Europe and USA via email, telephone, and virtual meetings. Assisting clients manage their online selling accounts.Assisting clients in creating online selling accounts in various countries.Assisting clients in growing their online selling platforms and stores.Delivering exceptional one to one service to each of your clients.Liaising with the development team through Skype and Video conferences to deliver a completed solution to each client, within strict timescales.Liaising with the Sales team through webchat and email, to acquire new clients.You will be entitled to annual leave during this Job opportunity.

Qualifications / Experience: Great communications Skills (both written and oral).Experience using email tools in a professional environment.Experience of supporting customer requirements and managing customer accounts. Experience on the phone.Ability to work within a team, and on their own.Problem solving skills. Ability to solve solutions. Previous experience building rapport with customers. Building strong and enduring working relationships.Excellent attention to detail. Problem analysis. Experience of working to and meeting targets/deadlines.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807.

Other Information: The employer is: ARMAAN RESALES LTD.Although this is a temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.