Customer Experience Advisor
- By JobCentre Online NI
- Wed 29 December 2021
- Updated on Sun 27 March 2022
Job location: Newtownabbey
Salary: £9 per hour.
Hours: 37
Worktime: Monday - Friday, 9am-5pm
Closing date: 04/02/2022
Employer: JobStart Scheme
Business: Government Programme
Address: Design Centre
Belfast
Postcode: BT1 3BA
Telephone: 000 000000
Website: www.communities-ni.gov.uk
Job Duties: The Employer is: FRANK PETS.Effective communication with customers, both through online channels and over the phone. Responding to queries promptly and effectively.Working effectively as a member of the customer services team to create an excellent customer experience. Creation of content to be used in engagement with target customer market.Keeping on top of customer issues and keeping management team updated. Generating ideas to improve customer experience and solutions to persistent problems. You will be entitled to annual leave during this Job opportunity.
Qualifications / Experience: Any of the following skills would be desirable but are not mandatory. Training will be provided. Microsoft Office.Utilising online store platforms Shopify and Woo Commerce.Multimedia content creation and writing.Digital marketing on social media channels such as Facebook, Instagram and Twitter.
Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807.
Other Information: The Employer is: FRANK PETSAlthough this is a full time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.