Customer Service Administrator
- By JobCentre Online NI
- Thu 16 December 2021
- Updated on Sun 27 March 2022
Job location: Mallusk
Salary: Competitve, to be confirmed.
Hours: 40
Worktime: 8am to 5pm, Monday to Friday.
Closing date: 31/12/2021
Employer: Redhead International
Business: Freight Company.
Address: 5 Mallusk Drive
Newtownabbey
Postcode: BT36 4GX
Telephone: 028 90845353
Email: leigh-ann.abernethy@dbschenker.com
Website: www.redhead-int.com
Job Duties: As part of a leading Global Logistics company, Redhead DB Schenker Mallusk, have an opportunity for a highly motivated person to join our busy Partner Booking team. Reporting to the Team Lead, duties are but not limited to: Dealing with incoming and outgoing telephone calls.Validating customer orders making sure detail is correct.Checking customer documents to ensure they are customs compliant.Booking customer orders on to the company's TMS.Using e-mails to correspond with internal and external personnel.Using various computer systems to help maintain high level of customer satisfaction.Comply with company's Health and Safety policies.
Qualifications / Experience: Essential Criteria: Excellent computer skills and a working knowledge of all Office applications.Confident interpersonal skills. Desirable Criteria: Any experience within the transport industry.Similar experience in a customer service role.
Application Method: Please send CV to leigh-ann.abernethy@dbschenker.com to apply.