Reservation Manager

Job location: Killadeas

Salary: Depending on experience, to be confirmed.

Hours: 37

Worktime: Variable hours, to be confirmed.

Closing date: 01/03/2022

Employer: Manor House Country Hotel

Business: Hotel

Address: Killadeas

Enniskillen

Postcode: BT94 1NY

Telephone: 028 68622217

Email: humanresources@manorhousecountryhotel.com

Website: www.manorhousecountryhotel.com

Job Duties: To ensure all guests who visit or contact the hotel have their expectations met and exceeded, by providing consistently high standards of service and customer care. Ensure the 4* standard of the hotel is consistently achieved by maintaining high standards in accordance with Hotel policies and procedures; to ensure that the reservation department runs effectively on a continuous basis and to constantly promote the hotel at every opportunity in order to maximise revenue; Duties will include dealing with guest enquiries, taking reservations, group and tour enquires/bookings, liaising with brides and grooms regarding guest accommodation, cash handling and general administration. Excellent Customer Service Skills.

Qualifications / Experience: Essential Criteria:5 GCSEs at C or above (or equivalent), to include Maths and English.Must be an enthusiastic and organised person.Have the ability to multitask.Have a flexible approach to work.Have excellent communication skills.Possess a good standard of literacy and computer skills.

Application Method: Please complete an employer application form and monitoring form available via www.jobcentreonline.com to apply. Application forms to be returned to the employer (see employer details). or Telephone: 028 68622217