Meeting & Events / Reservations Co-ordinator
- By JobCentre Online NI
- Tue 22 February 2022
- Updated on Sun 27 March 2022
Job location: Limavady
Salary: To be discussed at interview.
Hours: 40
Worktime: Monday-Friday 9.00am - 5.30pm to be confirmed.
Closing date: 07/03/2022
Employer: Roe Park Resort
Business: Hotel/Golf Club
Address: 10 Lisnakilly Road
Limavady
Postcode: BT49 9FB
Telephone: 028 77722222
Email: jacquie.clarke@roeparkresort.com
Job Duties: Liaise with customers, providing quotes, confirmation letters and ensuring customers requests are responded to promptlyCan arrange meetings with customers prior to the event and undertake a final detail meetingEnsures that all details are discussed and planned with the customerLiaises and supports the operations team to ensure the smooth running of all eventsCan record reservation information accuratelyIdentifies and records special billing instructionsChecks all arrivals for the dayReplies to all reservations emailsChases rooming lists for conferences etcDeals with customer complaints in a friendly and efficient manner.Records reservation information accurately.Good telephone manner.Records and processes deposit information.Check all arrival on a daily basis.Processes all website bookings and vouchers accordingly.Replies to all reservations emails.Takes group bookings and completes contracts.
Qualifications / Experience: 3 GCSE or equivalent Grade C or above which must include English Language & Maths.1 years previous experience in a public facing hotel positionStrong interpersonal and communication skillsConfident in negotiating and sales skillsAble to work well under pressure and to strict deadlinesGood problem solving skillsIT literate, with experience of packages such as Excel, Opera, MS Word etcDESIRABLE:Previous experience working in the hotel industry with a strong understanding of food & Beverage and events operations.
Application Method: Please complete an employer application form and monitoring form available via www.jobcentreonline.com to apply. Application forms to be returned to the employer (see employer details).
Other Information: Flexible with working hours:Monday - Friday 9.00am - 5.30pmSaturday & Sundays and late appointments when required