Customer Service Manager

Job location: Belfast

Salary: Competitive, to be confirmed.

Hours: 40

Worktime: Various shifts, to be confirmed.

Closing date: 03/03/2022

Employer: B&M Retail Ltd

Business: Retail Company

Address: The Qube

Speke Liverpool

Postcode: L24 8RJ

Telephone: 0151 7285400

Email: nirecruitment.vacancies@bmstores.co.uk

Website: www.bmstores.co.uk

Job Duties: As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.You will also:Drive a team to deliver personable, polite and prompt service in the checkout area.Act as a role model displaying exceptional service to our customers.Be highly visible and approachable to customers and colleagues.Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area.Ensure compliance of company stock control procedures within the appropriate timelines.Ensure company property, cash and stock are secure at all times.Play a vital part in continuing to make our stores a fun place to work.

Qualifications / Experience: Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:Experience of managing a small team, in a fast paced retail environment.Strong numerical and problem solving skills.A flexible approach and a 'can do' attitude.The ability to think on your feet.

Application Method: Please apply online at: https://jobs.bmstores.co.uk/vacancies/vacancy-search-results.aspx (copy and paste link to your browser).

Employer ref: 219-1221-21

Other Information: Location: Westwood Shopping Centre, Belfast.This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.