Customer Service Manager
- By JobCentre Online NI
- Thu 17 February 2022
- Updated on Sun 27 March 2022
Job location: Belfast
Salary: Competitive, to be confirmed.
Hours: 40
Worktime: Various shifts, to be confirmed.
Closing date: 03/03/2022
Employer: B&M Retail Ltd
Business: Retail Company
Address: The Qube
Speke Liverpool
Postcode: L24 8RJ
Telephone: 0151 7285400
Email: nirecruitment.vacancies@bmstores.co.uk
Website: www.bmstores.co.uk
Job Duties: As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers.You will also:Drive a team to deliver personable, polite and prompt service in the checkout area.Act as a role model displaying exceptional service to our customers.Be highly visible and approachable to customers and colleagues.Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area.Ensure compliance of company stock control procedures within the appropriate timelines.Ensure company property, cash and stock are secure at all times.Play a vital part in continuing to make our stores a fun place to work.
Qualifications / Experience: Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! It is essential that applicants have the following:Experience of managing a small team, in a fast paced retail environment.Strong numerical and problem solving skills.A flexible approach and a 'can do' attitude.The ability to think on your feet.
Application Method: Please apply online at: https://jobs.bmstores.co.uk/vacancies/vacancy-search-results.aspx (copy and paste link to your browser).
Employer ref: 219-1221-21
Other Information: Location: Westwood Shopping Centre, Belfast.This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends.