Front of House (Reception)

Job location: Belfast

Salary: £9.50 per hour

Hours: 40

Worktime: To be confirmed.

Closing date: 03/02/2022

Employer: Compass Group Uk & Ireland Ltd

Business: Catering and Support Services

Address: 12 Cromac Place

Belfast

Postcode: BT7 2JB

Telephone: 028 90442291

Email: nirecruitment@compass-group.co.uk

Website: www.compass-group.co.uk

Job Duties: We are currently seeking an enthusiastic and reliable Front of House/Customer Service Assistant to provide support to our clients.You will act as an Ambassador for Capita maintaining a professional and presentable appearance both personally and the front of house workspace area. You will be extremely customer focused and deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.

Qualifications / Experience: Essential Criteria:Must have more than 2 years' experience in a front of house role in hotel, hospitality and or a corporate environment setting.Excellent Customer services skills.Excellent communication, time management and organisational skills.Excellent stakeholder management skills.Excellent oral and written communication skills.Excellent problem solving, decision making skills.Excellent ability to adapt to diverse situations.Be able to promote the highest standards of personal appearance and friendliness.Be flexibly in hours of work to cover ad-hoc requests such as setting up meeting rooms.Competent in the use of Microsoft application such as Outlook, Word, Excel.Desirable:Hotel experience.NVQ or similar qualification in customer services.Valid SIA licence.

Application Method: To view full job details and apply, please complete an online application form via the link: https://compass-group.getgotjobs.co.uk/home (copy and paste link to your browser).

Employer ref: CT/432