Front of House (Reception)
- By JobCentre Online NI
- Mon 24 January 2022
- Updated on Sun 27 March 2022
Job location: Belfast
Salary: £9.50 per hour
Hours: 40
Worktime: To be confirmed.
Closing date: 03/02/2022
Employer: Compass Group Uk & Ireland Ltd
Business: Catering and Support Services
Address: 12 Cromac Place
Belfast
Postcode: BT7 2JB
Telephone: 028 90442291
Email: nirecruitment@compass-group.co.uk
Website: www.compass-group.co.uk
Job Duties: We are currently seeking an enthusiastic and reliable Front of House/Customer Service Assistant to provide support to our clients.You will act as an Ambassador for Capita maintaining a professional and presentable appearance both personally and the front of house workspace area. You will be extremely customer focused and deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
Qualifications / Experience: Essential Criteria:Must have more than 2 years' experience in a front of house role in hotel, hospitality and or a corporate environment setting.Excellent Customer services skills.Excellent communication, time management and organisational skills.Excellent stakeholder management skills.Excellent oral and written communication skills.Excellent problem solving, decision making skills.Excellent ability to adapt to diverse situations.Be able to promote the highest standards of personal appearance and friendliness.Be flexibly in hours of work to cover ad-hoc requests such as setting up meeting rooms.Competent in the use of Microsoft application such as Outlook, Word, Excel.Desirable:Hotel experience.NVQ or similar qualification in customer services.Valid SIA licence.
Application Method: To view full job details and apply, please complete an online application form via the link: https://compass-group.getgotjobs.co.uk/home (copy and paste link to your browser).
Employer ref: CT/432