Service Desk Technician

Job location: Lisburn

Salary: 16/17 £5.00, 18/20yrs £7.00, 21/22yrs £9.00, 23/24yrs £9.50

Hours: 25

Worktime: Mon - Fri: 09:00 - 17:00. Occasional evenings

Closing date: 18/04/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: UNITY IT LTD.This job will include several IT technical support responsibilities, working as a junior member of the team. We will work with you to find the strengths and responsibilities that best suit you. You will be expected to learn and assist with the below technologies.Microsoft Office 365, Azure, Teams.Firewall configuration & implementation.Basic IT troubleshooting - Office 365, Network devices, Endpoint security.Adhere to basic ITIL implementation.To perform other IT support tasks as shown or requested by senior technical staff.To resolve faults and answer queries as requested by senior technical staff within the time frames requested.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Essential:A willingness and enthusiasm to learn. Good computer skills.Desirable:An interest in IT security.Driving License.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 90 726797.

Other Information: The employer is: UNITY IT LTD. Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.