IT Support Specialist

Job location: Antrim

Salary: Negotiable, to be confirmed.

Hours: 40

Worktime: 8.40am - 5.20pm.

Closing date: 28/02/2022

Employer: Randox Laboratories

Business: Randox Laboratories

Address: 55 Diamond Road

Crumlin

Postcode: BT29 4QY

Telephone: 028 94422413

Email: recruitment@randox.com

Website: randox.getgotjobs.co.uk/

Job Duties: The Role:The installation, maintenance, and upkeep of all Randox computer facilities. This includes but is not restricted to a developing working knowledge and understanding of:Along with the day to day running of the system there are additional tasks to be performed:Projects - Take partial ownership, research and collation of material relevant for a projectDocumentation - Ensuring maintenance relevance and accuracyInformation Security Management - IT systems access, site access this includes but is not restricted to door and alarm control, monitoring telephony and when requested CCTV solutions, assist in investigation of systems violations. Adherence to company Positive Work Environment Policies, health & safety procedures, and the maintenance of a safe working environment.

Qualifications / Experience: Essential:1 - 2 years experience in a Service Desk RoleExcellent knowledge of Microsoft operating systemsExcellent Troubleshooting skillsExcellent knowledge of Microsoft products (Word,Excel, Access) /0365Knowledge of security / access systemsExperience in CRM IT Service desk systemsExperience of ITIL / Reporting / Incident ManagementExperience using remote support toolsMust have a clean and valid driving license

Application Method: To apply visit: https://randox.getgotjobs.co.uk/registerJob/ad335008-af3f-487b-b67f-63a14a5aa58a

Ref: 22N/ITSS

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Other Information: Randox Science Park, Antrim