Technical Support Trainee
- By JobCentre Online NI
- Mon 24 January 2022
- Updated on Sun 27 March 2022
Job location: Cookstown
Salary: To be confirmed
Hours: 40
Worktime: Monday - Friday, day and evening shifts
Closing date: 09/02/2022
Employer: AES Global Ltd
Business: Electronic Manufacturing
Address: Unit 4C
Cookstown
Postcode: BT80 9HJ
Telephone: 028 86390693
Email: bobbie.patterson@aesglobalonline.com
Website: www.aesglobalonline.com
Job Duties: Responsibilities Include:Answering technical calls related to our products.Provide support on telephone, email, and live chat to customers, including troubleshooting and analysis of data to recommend solutions to problems.Testing and troubleshooting of products.Providing technical support to other departments when needed.Assisting with training and technical document creating where needed.
Qualifications / Experience: If you have an interest in electronics and have good phone manners apply with us today and we will provide full training for the role. As always previous experience in the following areas will be an advantage but not mandatory:Working in a similar manufacturing environment.Experience in a customer support role.
Application Method: Please email CV to bobbie.patterson@aesglobalonline.com
Other Information: Benefits:Free Parking Internal Competitions Canteen Access Motivating Working Environment Branded uniform provided Extra holidays for milestone years of service Discount at Kilcronagh Café during working hours