Technical Support Trainee

Job location: Cookstown

Salary: To be confirmed

Hours: 40

Worktime: Monday - Friday, day and evening shifts

Closing date: 09/02/2022

Employer: AES Global Ltd

Business: Electronic Manufacturing

Address: Unit 4C

Cookstown

Postcode: BT80 9HJ

Telephone: 028 86390693

Email: bobbie.patterson@aesglobalonline.com

Website: www.aesglobalonline.com

Job Duties: Responsibilities Include:Answering technical calls related to our products.Provide support on telephone, email, and live chat to customers, including troubleshooting and analysis of data to recommend solutions to problems.Testing and troubleshooting of products.Providing technical support to other departments when needed.Assisting with training and technical document creating where needed.

Qualifications / Experience: If you have an interest in electronics and have good phone manners apply with us today and we will provide full training for the role. As always previous experience in the following areas will be an advantage but not mandatory:Working in a similar manufacturing environment.Experience in a customer support role.

Application Method: Please email CV to bobbie.patterson@aesglobalonline.com

Other Information: Benefits:Free Parking Internal Competitions Canteen Access Motivating Working Environment Branded uniform provided Extra holidays for milestone years of service Discount at Kilcronagh Café during working hours