Technical Support Assistant

Job location: Lisburn

Salary: 16/17 £4.62, 18/20yrs £6.56, 21/22yrs £8.36, 23/24yrs £8.91

Hours: 37

Worktime: Monday - Friday: 8am - 4pm / 9am - 5pm

Closing date: 07/03/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The Employer is: CONNECTED CARE SOLUTIONS.Assist QA lead in manual user testing of company Apps.Assist QA lead in remote support of company Equipment (Android Tablets).Update company IT equipment remotely.Learn and assist with tools such as MDM and Team viewer.Deal with technical queries from customers.Assist in creating technical user guides, video guides, etc.Phone engagement with potential customers.Support customer organisations with demos, training, etc.Attend project management meetings.Attend Tradeshows in NI and mainland GB.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Essential:Good Communication Skills - written and oral.Team working skills - ability to listen, learn and work as part of a team.A-level or equivalent in any subject.Good with computers.Desirable:Worked for at least 6 months in customer facing role.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 9072 6797.

Other Information: The Employer is: CONNECTED CARE SOLUTIONS. Although this is a full time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.