ICT Systems Administrator

Job location: Bangor

Salary: £18,500 to £20,000 per annum.

Hours: 37

Worktime: To be confirmed.

Closing date: 17/01/2022

Employer: Positive Futures

Business: Charity

Address: HR Dept.

Bangor

Postcode: BT20 4JZ

Telephone: 028 91475720

Email: aaron.armstrong@positive-futures.net

Website: www.positive-futures.net

Job Duties: As a Systems Administrator, you'll have a key role to support the implementation of the Digital Transformation Strategy (DTS) across Positive Futures by providing high quality administrative support to maintain our ICT business systems in order to deliver our Mission.

Qualifications / Experience: Essential Shortlisting Criteria Minimum 1 year's working in an IT service management or systems admin function, using a range of IT systems and applications. Minimum 1 year's experience of system monitoring and maintenance (including configuration, troubleshooting and security management). Full driving licence and access to a car which is insured for business use. Consideration will be given to those applicants unable to drive due to a disability. Desirable Criteria Experience of helpdesk ticketing software.Customer support experience.Knowledge and experience of iTrent (N.B specialist training on iTrent will be provided for the successful candidate).Knowledge and experience of using advanced features of Microsoft 365.Experience working with key performance indicators (KPIs) and service level agreements (SLAs).

Application Method: Please apply online at: https://www.positive-futures.net/jobs/current-vacancies (copy and paste this link into your browser)

Emp ref ICTSA/HO/12.21