Customer Success Manager
- By JobCentre Online NI
- Fri 18 March 2022
- Updated on Sun 27 March 2022
Job location: Derry/Londonderry
Salary: Dependent upon experience, to be confirmed.
Hours: 35
Worktime: Monday to Friday, times to be confirmed.
Closing date: 08/04/2022
Employer: Metacompliance Ltd
Business: Software
Address: Old City Factory
Derry
Postcode: BT48 7EL
Telephone: 028 71359777
Email: recruitment@metacompliance.com
Website: www.metacompliance.com
Job Duties: After a thorough induction you will be managing the retention of existing MetaCompliance customers.Ensuring that existing customers maximize the use of MetaCompliance software and/or consultancy services within their organization.Develop a deep knowledge of the MetaCompliance suite of software and also the Information Security, Compliance and Risk Management marketplaces within which MetaCompliance operates.Have a consultative selling style to cross-selling MetaCompliance products and services.Establish a customer need and then offer a value-added solution to the customer.Work closely with the Business Development and Marketing Teams to positively promote the MetaCompliance brand by travelling to events and visiting client sites.Please refer to the MetaCompliance website, www.metacompliance.com, for full details of the Job Duties prior to submitting your CV.
Qualifications / Experience: A minimum of 2 years' experience in a similar customer facing, target based role.Communication is key (verbal and written). You will need the ability to build a rapport and relationship with the customer to open communication lines and build trust.Ability to learn quickly and effectively.You are IT literate, previous experience of the Microsoft suite of programs.
Application Method: Please submit your CV via the link: https://metacompliance.bamboohr.com/jobs/view.php?id=24&source=aWQ9MTM%3D (copy and paste link to your browser).