Facilities Management Compliance Officer

Job location: Newry

Salary: To be confirmed.

Hours: 37.5

Worktime: 8.45am - 5.15pm Flexible

Closing date: 18/02/2022

Employer: National Building Services

Business: Facilities Management

Address: Unit 1

Newry

Postcode: BT35 6PH

Telephone: 028 30825817

Email: hr@nbsni.co.uk

Job Duties: To schedule all reactive and planned works to either in-house engineers or via established sub-contract network NBS bespoke system and client portals to be kept up to date with all relevant information on each job ensuring the jobs are sitting at the right status and all costs and communication is recordedEnsure all jobs are completed within the required response times and meeting client SLAsEnsure client needs are met on all aspects of the jobStrong negotiating skills when dealing with sub-contractors and clients Ensuring correct costs are against each job. Cost awareness needed and attention to detail Weekly Margin Figures will be set for you and must be achieved Deal with clients and sub-contractors in a professional and prompt mannerEscalate issues with specific jobs, clients or engineers promptlyDeal with emergencies as they ariseRespond promptly to client enquiriesCreation of weekly progress and other operations reports

Qualifications / Experience: Right to work within the UKAt least 2 years experience working in an office environmentKnowledge of all Microsoft platformStrong IT skills with the ability to learn and adapt to new systemsExcellent written and verbal communication skillsRelationship building skills. Internal and ExternalStrong attention to detail with good decision making / judgement skillsStrong Customer Service skillsAbility to proactively identify, prioritise and solve problemsStrong negotiating skills, ability to multitask, prioritise work and work closely with other departments also able to work on own initiativeYou should be self-motivated, and results orientatedBe able to work to time constraints GSCE English and Maths grades C or aboveDesirable Criteria: Previous experience of Construction industry would be an advantage

Application Method: Email CV stating Job Ref: FMCO0122 to: hr@nbsni.co.uk

Closing date: 19/2/22

Other Information: Private Medical Insurance that includes Health and Wellbeing assistancesDress down FridaysHoliday leave entitlement increased with length of serviceFlexible workingHybrid workingBirthday leaveA day to yourself3 Sick days per year