Customer Services Manager
- By JobCentre Online NI
- Wed 12 January 2022
- Updated on Sun 27 March 2022
Job location: Antrim
Salary: £41,881 to £44,863 per annum.
Hours: 37
Worktime: 9am to 5pm, days to be confirmed.
Closing date: 25/01/2022
Employer: Antrim & NewtownabbeyBorough Council
Business: Local Government
Address: Antrim Civic Centre
Antrim
Postcode: BT41 2UB
Telephone: 028 94481961
Email: humanresource@antrimandnewtownabbey.gov.uk
Website: www.antrimandnewtownabbey.gov.uk
Job Duties: The Customer Services Manager is responsible for managing the Customer Services Team. The post holder will implement and manage a range of customer focused initiatives in line with the objectives of the Customers Strategy, Corporate Recovery Plan, and the Corporate Plan. They will work with all departments to promote and deliver high quality customer service and develop customer insight to help develop and improve services across the Council.
Qualifications / Experience: Degree or equivalent qualification in a relevant discipline e.g. Public Relations, Marketing, Customer Service and Business Studies.Consideration may be given to candidates who do not hold the above academic qualification but who can demonstrate at least 4 years' relevant experience.
Application Method: Please apply online at: https://antrimandnewtownabbey.getgotjobs.co.uk/home (copy and paste link to browser).
Other Information: Location: Antrim Civic Centre