Administrative/Member Services Officer
- By JobCentre Online NI
- Fri 25 March 2022
- Updated on Sun 27 March 2022
Job location: Belfast
Salary: £18,720 per annum (reviewed annually)
Hours: 36
Worktime: Monday - Thursday 10am-5:30pm, Friday 10am-4pm
Closing date: 11/04/2022
Employer: Teachers' Credit Union Ltd
Business: Credit Union
Address: 95 Finaghy Road South
Belfast
Postcode: BT10 0BY
Telephone: 028 90309770
Email: amccabe@teacherscreditunion.co.uk
Job Duties: To deal with credit union members concerning lodgements, withdrawals, loan applications and any other queries they may have.To process standing order and Bacs payments.To deal with new membership applications and to advise and assist new applicants in all aspects of the credit unions operation, services and policies.To process loan applications and insurance claims in an effective manner.To authorise loans to members, subject to the lending policy as agreed by the Board of Directors. To maintain accurate, concise records in line with relevant data policies/procedures aligned to regulatory and legislative requirements. To assist with the organising and carrying out of promotional activities, to facilitate the growth of the credit union.To reconcile accounts on a monthly basis.To carry out other general administration duties.To undertake such other reasonable and lawful duties as may be directed from time to time by the Manager.
Qualifications / Experience: Essential Criteria:Minimum of 5 GCSE's, grades A-C (or equivalent) including English and Maths.Minimum of 1 years experience, gained within the last 5 years, working within the financial services sector OR within a customer focused environment.Possess excellent communication and interpersonal skills.Experience of dealing with customers, across all delivery channels.Strong IT skills and proficient in Microsoft Office.Strong analytical and numerical skills.Be well organised, efficient and work well as part of a teamDesirable Criteria:Experience of carrying out marketing/promotional activities.Experience using the Progress Banking System.Certificate in Credit Union Practices (Pathways)Experience of account reconciliations.
Application Method: To apply please contact Employer for an Application Form (see employer details)
Other Information: Application forms, candidate information and a full job description can be downloaded from our website www.teacherscreditunion.co.uk. Completed applications forms should be returned no later than 5pm on Monday 11th April 2022.