Northern Ireland Jobs

Job location: Belfast

Salary: £20,000 - £22,000 per annum

Hours: 38

Worktime: 9.00am - 5.00pm

Closing date: 14/04/2022

Employer: Axis Recruitment

Business: Recruitment Agency

Address: Suite 102

Belfast

Postcode: BT4 1GW

Telephone: 028 0781201472

Email: john@axis-recruitment.co.uk

Job Duties: To provide support to regional growth and ensure processes are effective and administration of them are completed in a timely manner.Key Responsibilities:Logging of Fault CallsDealing with Telephone queries relating to Service Department (Faults)Allocation of Calls to EngineersUpdating Client with reports etcLiaising with customers and clients on progress of jobsKeeping the Service software up to date.Meeting the Service Department KPIs / Client KPIsProcessing of engineer paperworkInvoicing the calls when completed on the Sage SystemEnsuring Deadlines are metOverall General Administrative dutiesAllocation and Reconciliation of Engineers Van stock

Qualifications / Experience: 1 to 2 Years current experience working on Service Desk / AdminExcellent communication and customer service skillsHigh attention to detailStrong time management skillsMS Excel

Application Method: CV to john@axis-recruitment.co.uk

Other Information: Enduser - KCC Group