Receptionist / Call handler GP OOH

Job location: Derry / Londonderry

Salary: £13,688.28 per annum

Hours: 18

Worktime: See other information

Closing date: 15/03/2022

Employer: Western Urgent Care

Business: Out Of Hours GP Cover

Address: 1a Miller Street

Londonderry

Postcode: BT48 6SU

Telephone: 028 71865288

Email: melanie.mahon@westerntrust.hscni.net

Job Duties: The function of the post is to provide an answering and triage service and handle associated administration. This includes reception duties for Patients invited to attend the centre by the Doctor or Nurse therefore require good communication skills dealing face to face with the public.The job holder will work as part of a team in a pressurised environment and will need to have a pleasant telephone manner, keyboard skills as evidenced in the application form and a short aptitude test, use initiative and have the ability to work unsupervised with a high degree of accuracy.

Qualifications / Experience: GCSEs Grades A-C or equivalent in English Language and Maths and two years suitable experience in an office, receptionist or call centre environment.ORFour years suitable and recent experience in an office, receptionist or call centre environment.Typing / Word Processing qualification or Keyboard Skills as evidenced in application form plus keyboard skills aptitude test as part of the application process.Show on application form previous experience of working in a busy public environment.

Application Method: Please email: Melanie.Mahon@westerntrust.hscni.net for an application pack. Employer Ref: RCH0322

Other Information: Shift pattern for this position will be sent out with the application pack.