Northern Ireland Jobs

Job location: Magherafelt

Salary: To be discussed

Hours: 40

Worktime: 9.00am to 5.00pm Monday to Friday

Closing date: 22/02/2022

Employer: CFM Ltd

Business: Building, Plumbing And Heating

Address: 8 Opus Business Pk

Magherafelt

Postcode: BT45 6BB

Telephone: 028 79386451

Email: info@cfm-ni.com

Website: www.cfm-ni.com

Job Duties: Dealing with incoming calls/emails from customers/clients.Triage/pass all requests, scheduling customer appointments and creating events for engineers to action.Notifying customers on planned arrival of workers.Review work reports and assess for follow up works or confirm completion for invoicing.Schedule works, ensuring workload is spread evenly to optimise productivity.Prepare weekly / monthly reports as required by Management.Liaise with clients regarding planned works programmes and works orders.Monitoring of target dates for jobs, tracking updates and job status.Maintaining standards and processes to reach KPI targets.To perform the job in accordance with the companys policies and procedures, especially the Equal Opportunities and Dignity at Work Policy.To perform any other duties as may be reasonably required.

Qualifications / Experience: Strong administration skills and experience of working in a busy office environment.Proficient in Microsoft Office, particularly Outlook and Excel.Excellent analytical and commercial skills, with the ability to assess relevance of information and prioritise workloads.Experience of working in a similar servicing environment / industry with an understanding of contracting.A friendly and professional attitude and approach to work, capable of developing relationships with key stakeholders.An understanding of domestic heating systems and technical specifications is desirable.

Application Method: Email CV to: info@cfm-ni.com or contact HR on 028 7938 7106

Other Information: Benefits include, Healthcare Cash Plan, Life Assurance, Family Friendly policies, "Perks¿ which offers exclusive member discounts, great deals and cashback on shopping, travel restaurants and much more