Northern Ireland Jobs

Job location: Mallusk

Salary: To be confirmed.

Hours: 20

Worktime: 8:45am-12:45pm, Monday to Friday.

Closing date: 14/02/2022

Employer: Henderson Group Ltd

Business: Retail / Wholesale

Address: PO Box 49

Newtownabbey

Postcode: BT36 4RT

Telephone: 028 90342733

Website: www.henderson-group.com/careers/current-vacancies/

Job Duties: Ensuring that all course bookings are managed effectively, utilising the Academy Learning Management SystemManage a range of communication including joining instructions, course reminders and course certificates Managing the Academy mailbox & responding to queries on a timely basis;Managing a high volume of inbound & outbound telephone callsAssist with the sourcing and booking of training venues including equipment/catering arrangements and confirming these on a weekly basis;Creating, sending out and collating all relevant feedback from L&D initiatives;Assisting with processing financial transactions and associated admin tasksHelping to co-ordinate any project work within the department;Ensuring the Learning Management system is up-to-date with accurate information.Act as a representative for The Academy brand, you will build good relationships and provide exceptional service to all internal and external customers.

Qualifications / Experience: Good standard of general education including Maths and English GCSE (A-C) or equivalent.Strong administration skills - we're looking for someone with at least 1 years' experience in a busy administration function supporting a team of people and providing exceptional customer service; Good working knowledge of Microsoft Office packages, particularly word and excel, working with databases and some experience of creating and sharing reports; Good organisational skills, ability to multitask and prioritise responsibilities;Attention to detail; there are some complex processes and tasks which need completed fully and accuratelyExcellent communication, both written and verbal along with good presentation skills (for written communication purposes); Confident, articulate and welcoming telephone manner;A desire to learn, especially around L&D processes/IT/Digital.

Application Method: Copy and paste the following link into a web browser: https://careers.henderson-group.com/job-invite/2362/

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