Helpdesk Co-Ordinator

Job location: Antrim

Salary: £12 per hour.

Hours: 40

Worktime: 7:30am-4:30pm, days to be confirmed.

Closing date: 28/01/2022

Employer: Robinson Services

Business: Contract Cleaning Company

Address: Sarah Jane Robinson Hse

Greystone Rd, Antrim

Postcode: BT41 2SJ

Telephone: 028 94429717

Email: lousiep@barrhall365.com

Website: www.robinson-services.com

Job Duties: To be first point of contact for employees for absence reporting and requesting.Maintain scheduling of all employees and portfolios to ensure 100% delivery of contractual and temporary hours.Keep database up to date including all joiners, leavers, absence etc.Resolving unplanned absences at short notice.Plan in holiday cover for all pre-booked absences within allowances.Issue all mobile operatives with work planned tasks 1 week in advance.Analyse absence trends and prompt managers.

Qualifications / Experience: EssentialPrevious supervisory experience.Initiative at work and the ability to problem solve.Excellent planning and organisational skills to meet all deadlines.Experience of working to strict operational regulations.IT literate excellent working knowledge of Microsoft Office packages.Highly developed written and verbal communication skills.Self-motivated and enthusiastic with a high degree of flexibility and willing to work occasional unsociable hours in line with site/business needs.Excellent Customer service communication skills.DesirablePrevious experience of working in the services industry.Experience working across multi-sites/ with multiple clients.

Application Method: Please copy and paste link into the address bar: https://robinson-services.getgotjobs.co.uk/registerJob/43fe8183-0ca3-890e-9c84-ba24a01611d3

Ref: RSHD0122/CAT