Customer Services/Administration Assistant

Job location: Limavady

Salary: 16/17 £4.62, 18/20yrs £6.56, 21/22yrs £8.36, 23/24yrs £8.91.

Hours: 25

Worktime: To be confirmed with employer.

Closing date: 11/02/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: IRWIN MORTGAGE & FINANCIAL SERVICES.Duties include:Answering calls, dealing with client enquiries or passing on for follow up effectively.Arrange appointments and manage appointment diaries efficiently.Preparing files and liaising with clients to gather relevant paperwork.Filing, scanning, typing letters, providing administration support.Contacting customers, following up on appointments and providing updates as required.Possibility of some Social Media work depending on experience.Shadowing Mortgage Advisor and learning the mortgage application process.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Preferably GCSE in English and Maths (or equivalent).Good customer service skills and a good understanding of the importance of looking after the customer.Time management and organisational skills.Must be able to work on own initiative, be motivated and keen to learn.Good communication skills.Good IT skills and a good level of attention to detail.Knowledge of Microsoft Office.Ability to be professional at all times and to adhere to a strict confidentiality procedure to protect customer information at all times.There may also be an opportunity to study towards becoming a qualified Mortgage Advisor at some point in the future if the ability and a positive work ethic has been proven, and the demand for business is sufficient.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807.

Other Information: The employer is: IRWIN MORTGAGE & FINANCIAL SERVICES.Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.