Hybrid Mail Support Agent

Job location: Lisnaskea

Salary: 16-17 £4.62, 18-20 £6.56, 21-22 £8.36, 23+ £8.91 per hour.

Hours: 37

Worktime: Monday to Friday: 09:00 to 17:00.

Closing date: 20/01/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: HYBRID MAIL SOLUTIONS LIMITED.The JobStart candidates will be responsible for dealing with customer queries, managing online orders and emails, processing workflows & working as part of the team.Manage hybridmailme, secure file transfer queries, carry out mail merges & send proofs back to customers to approve.Delivering mail to An Post Monaghan, prepare delivery dockets, receiving returned mail, scanning it & sending it back via online system to customers.Using printers, inserter machines & if creative will be given a role to manage the social media of the business both on Facebook, website, Twitter, Linkedin & Instagram.There will be other adhoc duties such as completing weekly backups, calibrating printers & reporting fault issues.All training will be provided & support given and individuals will not be asked to do anything they are not trained on.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Qualifications are not essential and skills will be provided on the job.Ideally, 5 GCSEs or higher education is desirable.Experience working with Microsoft Office, social media and creative with a clean driving licence is beneficial.Ability to learn, attention to detail and follow procedures is critical.Need to be customer focused, ability to work as a team, be self-disciplined and willingness to learn.The opportunity is available for an experienced Print Production Co-ordinator on a full-time basis. This is a good opportunity to work in a fast moving and changing business. The Print Production Co-ordinator will work in a busy print and mail production facility in peak periods adding value to the production system taking control of orders and managing workflows.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 90 726797.

Other Information: The employer is: HYBRID MAIL SOLUTIONS LIMITED.Although this is a full time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.