Operational Assistant

Job location: Belfast

Salary: 16/17 £4.62, 18/20yrs £6.56, 21/22yrs £8.36, 23/24yrs £8.91

Hours: 25

Worktime: Flexible. Between Mon - Fri: 9an-5pm

Closing date: 04/02/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The Employer is: CROSSROADS CARE NI CHARITABLE GROUP.Maintain client files.Support registered manager and administrator in all day to day tasks as they arise.Answer the telephone.Undertake general administration duties.Assist in the completion of care plans and risk assessments.Conduct service user reviews and quality monitoring phone callsConduct care staff quality monitoring phone calls.Be part of the training programme, including scheduling training.Check the NISCC register for changes and provide updates.Help with the PPE ordering, packing and distributing.Accident, incident and complaint paperwork.Take minutes for team meetings and disciplinarians.You will be entitled to annual leave during this opportunity.

Qualifications / Experience: Excellent verbal and written communication skills.Proficient in the use of Microsoft word and excel.Ability to multi-task in a busy office environment.Excellent organisational skills.Passion to provide an excellent customer experience.Attention to detail for all aspects of the work.General knowledge of the care sector.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 0300 200 7807.

Other Information: The Employer is: CROSSROADS CARE NI CHARITABLE GROUP.Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.