Helpdesk Chat Advisor

Job location: NI Remote Working

Salary: £18,000 - £19,500 per annum.

Hours: 37.5

Worktime: To be confirmed.

Closing date: 25/03/2022

Employer: Allstate Northern Ireland

Business: I.T. Technical Support

Address: Orchard Rd Ind Estate

Strabane

Postcode: BT82 9QR

Telephone: 028 71385186

Email: niall.mullan@allstate.com

Website: www.allstate.com

Job Duties: Responding to incoming calls or chats as first point of contact for clients with IT or product related problemsAbility to work in a fast paced, multi-tasking environment where your performance is measured against individual, team, business and strategic goals and professional behavioursDiagnosing, documenting and/or resolving issues by providing the appropriate resolution or following the escalation procedure

Qualifications / Experience: GCSE English and Mathematics (or equivalent) at Grade D and above.2 Years work related experience.

Application Method: Copy and paste the following link into a web browser: https://bit.ly/3CLSqkM