Helpdesk Chat Advisor
- By JobCentre Online NI
- Wed 16 March 2022
- Updated on Sun 27 March 2022
Job location: NI Remote Working
Salary: £18,000 - £19,500 per annum.
Hours: 37.5
Worktime: To be confirmed.
Closing date: 25/03/2022
Employer: Allstate Northern Ireland
Business: I.T. Technical Support
Address: Orchard Rd Ind Estate
Strabane
Postcode: BT82 9QR
Telephone: 028 71385186
Email: niall.mullan@allstate.com
Website: www.allstate.com
Job Duties: Responding to incoming calls or chats as first point of contact for clients with IT or product related problemsAbility to work in a fast paced, multi-tasking environment where your performance is measured against individual, team, business and strategic goals and professional behavioursDiagnosing, documenting and/or resolving issues by providing the appropriate resolution or following the escalation procedure
Qualifications / Experience: GCSE English and Mathematics (or equivalent) at Grade D and above.2 Years work related experience.
Application Method: Copy and paste the following link into a web browser: https://bit.ly/3CLSqkM