Customer Service
- By JobCentre Online NI
- Wed 02 March 2022
- Updated on Sun 27 March 2022
Job location: Belfast
Salary: £19,500 per annum.
Hours: 37.5
Worktime: Monday to Friday 8am to 8pm (1 In 5 Saturdays).
Closing date: 13/04/2022
Employer: HCL Axon Solutions Ltd
Business: Call Centre
Address: 17-25
Belfast
Postcode: BT2 7AQ
Telephone: 020 37148125
Email: james.hagger@hcl.com
Website: www.hclrecruit.com
Job Duties: Your responsibilities:Managing our inbound customer service via telephone.Providing a high standard of customer service to our customers. Dealing with first time customer query resolution when possible, dealing with correct escalation procedures.Using and implementing feedback given from coaching and monitoring sessions. Maintaining high standard data security and GDPR regulations. Following your assigned daily schedules and tasks.
Qualifications / Experience: None required.
Application Method: Please send a copy of your CV or a JobCentre application form to HCL Axon Solutions Ltd by post, e-mail (see employer details) or via www.jobcentreonline.com to apply.
Employer ref: BELF2022
Other Information: Location: Belfast City Centre