Mazda Parts and Service Advisor
- By JobCentre Online NI
- Mon 28 February 2022
- Updated on Sun 27 March 2022
Job location: Omagh
Salary: To be discussed with successful candidate
Hours: 40
Worktime: Monday to Friday 9am-5.30pm and alt Sat
Closing date: 18/03/2022
Employer: Pat Kirk Ltd
Business: Car Dealership
Address: 53 Brookmount Rd
Omagh
Postcode: BT78 5HZ
Telephone: 028 82251515
Email: mail@patkirk.com
Website: www.patkirk.com
Job Duties: Handling all customer enquiries in an efficient and professional mannerLiaising with the workshop to progress work through the systemControlling all computer-based jobs, purchasing and invoice processesMaintaining customer records such as vehicle details and service histories accurately and efficientlyMaintaining knowledge of aftersales products and services, upselling where appropriateMaking sure the customer database is updated and accurate at all timesLetting customers know of any faults found on their vehicle and providing them with solutionsTreating any dissatisfied customers with empathy and understanding, providing resolutions
Qualifications / Experience: A full UK driving licenceA passion for great customer service Confidence to resolve any issues in a timely manner.Demonstrable computer literacy and knowledge of IT systems and applicationsThe ability to multi-task within a busy environmentStrong communication skills, with the ability to explain complex information accuratelyStrong organisational skills Ability and willingness to work with defined processes and guidelinesGood core administration skills to accurately capture customer details to the required standards
Application Method: Please send an up to date copy of your CV to: mail@patkirk.com with the subject Parts and Service Advisor Vacancy: Omagh.
Other Information: Closing date: 20/3/22