Northern Ireland Jobs

Job location: Remote

Salary: 16-17 £4.62, 18-20 £6.56, 21-22 £8.36, 23+ £8.91 per hour.

Hours: 37

Worktime: Various shifts to be confirmed with employer.

Closing date: 08/04/2022

Employer: JobStart Scheme

Business: Government Programme

Address: Design Centre

Belfast

Postcode: BT1 3BA

Telephone: 000 000000

Website: www.communities-ni.gov.uk

Job Duties: The employer is: ALLSTATE NI.Responding to incoming chats as first point of contact for clients with IT or product related problems.Ability to work in a fast paced, multi-tasking environment where your performance is measured against individual, team, business and strategic goals and professional behaviours.Diagnosing, documenting and/or resolving issues by providing the appropriate resolution or following the escalation procedure.Offering the customer an effortless experience with an emphasis on First Contact Resolution through timely and effective resolution of their issueUsing available tools and resources in an appropriate manner consistent with ANI policy and procedures.You will be entitled to annual leave during this job opportunity.

Qualifications / Experience: Ability to multitask.Problem solving.Excellent written & verbal communication skills.Willingness to learn & develop.Customer focused.Collaboration.All candidates must be able to demonstrate their right to work in the UK.

Application Method: JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 18-24 years and not in receipt of benefits phone 028 90 726797.

Other Information: The employer is: ALLSTATE NI. Although this is a part-time temporary opportunity hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.