Senior Services Centre Call Advisor (Complaints)

Job location: Belfast

Salary: £26,532pa - £31,839 per annum

Hours: 37

Worktime: Monday to Friday

Closing date: 18/02/2022

Employer: Choice Housing Ireland Ltd.

Business: Housing Association

Address: Leslie Morrell House

Belfast

Postcode: BT1 4DN

Telephone: 028 90441301

Email: recruitment@choice-housing.org

Website: www.choice-housing.org

Job Duties: Choice is seeking to recruit a Senior Services Centre Call Advisor (Complaints) to support the Service Centre Manager in coordinating the customer service functions of the Service Centre and deputise in their absence. In addition to core call handling duties, the Senior will be the Associations main contact for all complaints, political representative correspondence and NI Public Service Ombudsman enquiries and investigations.

Qualifications / Experience: 2 years experience in a similar environmentFurther information including the job description, personal specification and further benefits can be found on the link on https://choice-housing.getgotjobs.co.uk/

Application Method: Online via https://choice-housing.getgotjobs.co.uk/