Call Advisor
- By JobCentre Online NI
- Wed 26 January 2022
- Updated on Sun 27 March 2022
Job location: Holywood
Salary: £19,312 (SP5) to £20,493 (SP8) per annum pro rata + 15% Shif
Hours: 35
Worktime: To be confirmed.
Closing date: 08/02/2022
Employer: Radius Housing
Business: Housing Association
Address: 3 Redburn Square
Holywood
Postcode: BT18 9HZ
Telephone: 028 90397250
Email: recruitment@radiushousing.org
Website: www.radiushousing.org
Job Duties: The Call Advisor will be the first point of contact for customers, answering calls promptly and taking appropriate and timely action in order to fulfil customer requirements.Hours / shift pattern: 35,17.5 and 16 per week. Various shift patterns available to cover 24/7 service.
Qualifications / Experience: To be shortlisted candidates need to provide evidence of the following as a minimum:Minimum of one years relevant experience of front-line customer service.IT literate with extensive practical experience / use of Microsoft Office.Excellent telephone communication skills and written skills.Ability to plan and prioritise workload.
Application Method: Apply online
www.radiushousing.org/careers
Emp ref: FHA02906